Thank you for shopping at Saarru. We want you to be completely satisfied with your purchase of our masala products. Please read our returns and cancellation policy carefully to understand your rights and options.
If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the order. We will arrange for a return and provide you with a replacement.
If you receive an incorrect product, please notify us within 48hrs of receiving the order. We will assist you in returning the incorrect item and arranging for the correct product to be sent to you.
We understand that individual preferences may vary. If you are not satisfied with your purchase for personal reasons, you may return the unopened product within 48hrs of receiving it. Please note that return shipping costs will be the responsibility of the customer, and a restocking fee may apply.
If you wish to cancel your order before it is shipped, please contact our customer support team as soon as possible. We will make every effort to accommodate your cancellation request and issue a refund promptly or simply click on the cancel button found in your account under your order.
If you decide to cancel your order after it has been shipped, you may return the unopened package following our return instructions (as mentioned in section 1.3). Please note that return shipping costs will be the responsibility of the customer, and a restocking fee may apply.
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